FAQs
Frequently Asked Questions
For best results, apply the serum once daily directly to the scalp and gently massage it in. Consistent daily use is key.
Yes. The serum is designed to support all hair types and textures and is suitable for both men and women.
Yes. AEVIN products are made with carefully selected natural ingredients, including botanical extracts. All formulas are vegan, cruelty-free and hormone-free.
Our formula is gentle and free from parabens, sulfates and hormones. It is suitable for daily use. If you have sensitive skin, we recommend performing a patch test before full application.
Our products contain natural ingredients and no hormones. However, we recommend consulting your healthcare professional before use during pregnancy or breastfeeding.
One bottle typically lasts around 30 days when used as directed.
Yes. Our formula is gentle and suitable for coloured, bleached and chemically treated hair.
Yes. AEVIN Hair Growth Serum can generally be used alongside your regular hair care routine. If you're using prescription hair loss treatments, we recommend consulting your healthcare professional.
No. Our formula is free from Minoxidil, hormones, parabens and sulfates, and is powered by carefully selected natural ingredients.
Yes. Our gentle formula is suitable for most scalp types. If you have sensitive skin, we recommend performing a patch test before first use.
Hair growth is a continuous process. If you stop using the serum, your hair may gradually return to its natural growth cycle. For long-term results, continued use is recommended.
Many users notice reduced shedding within 2–4 weeks. Visible improvements in hair strength and new growth typically appear after 8–12 weeks of consistent use.
Yes. Results depend on factors such as hair condition, consistency of use and individual biology.
We stand behind our products. If you follow the recommended routine consistently and are not satisfied, please contact our support team. We'll be happy to assist and help find a solution.
Orders are typically delivered within 3–4 business days, depending on your location.
Yes. Once your order has been shipped, you'll receive a tracking number by email so you can monitor your delivery.
Yes. We offer international shipping. Delivery times and costs vary depending on the destination country.
Please contact us as soon as possible after receiving your order. We'll review the issue and arrange a replacement or refund where appropriate.
If you're not satisfied with your purchase, you may return eligible unopened products within 14 days of delivery. Please refer to our Returns & Refund Policy for full details.
Once your returned item has been received and approved, your refund will be processed to your original payment method. Processing times may vary depending on your payment provider.
We accept a range of secure payment methods, including: Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay. Additional local payment methods may also be available at checkout.
Yes. All payments are processed through secure, encrypted payment gateways. Your payment information is never stored or shared.
If you have any questions, our Customer Care team is here to help. Visit our Contact Us page or email us at support@aevincare.com and we'll be happy to assist.
Still have questions?
Our Customer Care team is here to help. Get in touch and we'll be happy to assist.
